Terms of service

Acceptance of the general conditions

By accessing or using this website, you accept these terms and conditions and any additions or changes made in the future. We understand that it is our customers' responsibility to read the General Terms of Use which apply at all times.

The terms of use for this website are indefinite. We reserve the right to change the content at any time without prior notice.

 

Use of the website, content and services

You agree to use this website and its contents correctly and lawfully in accordance with the applicable laws, in good faith and the accepted use. In addition, you agree not to damage or misuse the website, to overload or hinder the use of others.

Infringement of the rights of Ride More Protection and the rightful owners of Ride More Protection, including the reproduction, distribution and modification of the website and its contents or its use for commercial purposes or for publication, without prior authorization is strictly prohibited.

 

Intellectual and Industrial Property Rights

Ride More Protection is the owner of the exploitation rights for the intellectual and industrial property of this website and all content contained therein. The design of the website, photos, videos, logos, brand names, information and content as well as the design of the products sold here are protected by Luxembourg intellectual and industrial property law.

It is therefore not permitted to reproduce this website in whole or in part, to use its content for commercial or illegal purposes, as well as to process, communicate, distribute, distribute, modify, transform and decompile it without our prior consent. You can only use the material contained on this website for your personal and private use.

In the case of hyperlinks from other sites that refer to a Ridemoreprotection.com page, it is not permitted to reproduce the contents of this website in whole or in part or to include false, incorrect or inaccurate information from Ride More Protection contents or products as well as the use of "linking" techniques that may confuse the reader or inappropriately take advantage of the reputation or content of Ride More Protection.

 

We are responsible for ensuring compliance with these terms and conditions as well as the proper use of the content contained on the website and for taking all civil and criminal measures that may apply in the event of any violation or violation of these terms by a person.

Ride More Protection Responsibility
We are not liable for damage of any kind that may result from:

  • the use of the products or contents contained on the website by third parties, in particular illegal, negligent, fraudulent or contrary to these general terms and conditions as well as generally recognized uses. This remains the sole responsibility of the user making purchases and accessing the website.
  • the use of an earlier or faulty version of a navigator, interruption of the connection caused by the transmission of data, computer viruses, crashes or interruptions in the functioning of the telematics system, blockages due to malfunctions or overloading of the telephone lines as damage caused by third parties through unauthorized interruptions.
  • the quality of the information or the privacy policy offered by external websites linked from this website, considering them to be of interest to users.

In the event of illegal or suspicious use of the contents of the website, we reserve the right, at any time and without prior notice, to cease access to the website and the services of users to the party who is committing illegal or suspicious activity.

We undertake to take all necessary measures to ensure that our visitors do not find viruses, worms, Trojan horses and similar persons on our website. However, these measures are not infallible. Therefore, we cannot fully guarantee the absence of such harmful elements. As a result, we are not responsible for any damage they may cause to our visitors.

We have also signed all the necessary contracts for the continuity of the website and we will do our best not to interrupt the service. However, we cannot guarantee that there are no technological errors or permanent availability of the website and the services it contains. We therefore assume no liability for damage, which can be caused by a lack of availability and access errors due to interruptions, network failures and failures or network overloads that are not attributable to the Ride More Protection network.

The responsibility of the user
Your obligation as a user is to use the website services in accordance with the legal requirements set out in this announcement. You promise not to use the website or any of its contents for any activity that is contrary to the law, morality, public order and, in general, the terms and conditions set out in this legal notice. Your opinion towards Ridemoreprotection.com is your sole responsibility. We are not liable for any damage resulting from these activities.

As a user, you agree not to use the Internet for the provision of services, advertising or commercial use.

All the information you give us must be true. You must ensure the authenticity of all submitted data by filling out the necessary forms for registration and access to certain services. You are solely responsible for false or inaccurate statements and the damage that Ride More Protection or others have caused to the information provided.

Conditions of Sale

The terms of sale correspond to a legal agreement between you and us that protects your rights as a customer and our rights as a company. It is in your best interest to read these terms prior to making a payment.

Placing the order

The order on ridemoreprotection.com assumes the acceptance of prices, product descriptions and general sales conditions. You agree to provide us with correct and valid data such as your e-mail address, postal address and other necessary data in order to process your order correctly and to be able to contact you if necessary. If the information is incorrect, we cannot process your order.

When you complete your order on ridemoreprotection.com, you confirm that you are fully authorized to use the debit or credit card selected for payment. We may need to contact you to review some of the information you have provided.

Confirmation of your order and billing

Once the order has been placed and payment has been confirmed, we will email you a confirmation of your purchase where you can find a receipt. If you can't see the email in your inbox, check your spam, or if you're using Gmail and you see a Deals tab, you can drag it to the Main tab for easy access Access information that we send you.

If you would like an invoice, send us an email at contact@ridemoreprotection.com. Please include your order number so that we can find it easily and send you the corresponding invoice.

Change of contact and delivery details

If you see an error in the contact or delivery details you submitted to us, let us know and we will change the information. Send us an email at contact@ridemoreprotection.com.

Availability 

Orders are subject to product availability: if there are problems with delivery or we are out of stock, we will notify you when the item is back in stock, as well as any items that are similar and have the same or higher price. If you don’t want to wait for a replacement or if you don’t want to wait until the article is back in stock, we will refund you the full amount.

Product prices

The prices for each product are always published on Ride More Protection. These prices include the statutory value added tax. The shipping costs are shown at the end of the purchase process when you select the country or delivery location. The price must be paid in full at the time of purchase.
We also reserve the right to change the price of any product offered on Ride More Protection. The price you will charge or refund will be the price shown in the product details at the time of purchase.

Payment
Payment for orders is made in the following ways: Visa or Mastercard Debit or Credit Card and Paypal. We reserve the right to change, add or remove payment methods. In such a case, the customer has no right to claim. If you'd like to make a purchase but can't find a payment method you want to use, email us at contact@ridemoreprotection.com so we can help you with a payment method to complete your purchase. The cards are charged in real time via our payment gateway as soon as all the information has been checked by the relevant financial institution. We are not responsible in the event that the issuing body of your credit or debit card declines authorization, and we are not responsible for possible computer failures caused by financial institutions or on their payment platforms.

Likewise, we reserve the right to take appropriate action, including canceling orders, adding additional fees, or banning users, if suspicious or fraudulent activity is found.

Cancellations, Changes and Refunds

Orders are processed quickly, but we will do our best to accommodate changes to your order. To change or cancel an order, send us an email at contact (at) ridemoreprotection.com.

Product guarantee

If you receive our product, you have 'no questions asked' guarantee and the right to return it in 30 days from the time we deliver the product to you.

If you notice an error, you should notify us as soon as possible as soon as you notice the anomaly by emailing us at contact (at) ridemoreprotection.com, including your order number and the problem with the product. Our guarantee covers manufacturing defects. External factors are not covered (accidents, wear and tear, misuse, improper tampering with the product) as well as products whose original shape has been altered, altered or repaired by the customer or by unauthorized third parties.

Please see our "Shipping and Returns" section for the terms and methods for refunds.

Written communication and notifications

Although the applicable rules often require that some of the communications we have with you be in writing, using ridemoreprotection.com means assuming the fact that most of the communications with you have been via email: all relevant information or notifications that we need in order to communicate with you by e-mail will be sent to the e-mail address you have provided, which meets the same requirements as the information given in writing on paper.

In any case, we reserve the right to send you information or communications to the postal address you provided when you placed your order.

In turn, you can ask for information, ask us about any doubts, or send your comments, suggestions or incidents to contact (at) ridemoreprotection.com. We will try to respond to all emails within 24 to 48 hours.

Invalidity or unenforceability of the clauses

If a provision mentioned here is declared invalid in whole or in part, this only affects this provision. The other provisions remain in force.

Change, end of products and services

We reserve the right to change, suspend, withdraw or terminate the sale of products and the content of ridemoreprotection.com in whole or in part at any time and without prior notice to the users of the website. We can also temporarily suspend access to the website without prior notice in order to carry out maintenance work, repairs or improvements. We reserve the right to close the website without notice and despite the adverse effects for members that may result from such actions.